Terms of service
Last updated: July 14, 2025
Overview
This website is operated by TradingGrapes. Throughout the site, the terms “we”, “us”, and “our” refer to TradingGrapes. We offer this website—including all information, tools, and services available from it—to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or linked. These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.
We may update these Terms at any time by posting changes on this page. It’s your responsibility to check periodically for updates. Continued use of the site after changes are posted constitutes your acceptance.
Our store is hosted by Shopify Inc., which provides us with the online platform to sell our products and services to you.
1. Online store terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, and you are of legal drinking age in your country of residence.
You must not use our products or services for any unlawful or unauthorised purpose, including violating any laws in your jurisdiction. Breaches (including transmitting viruses or malicious code) may result in termination of your service.
2. General conditions
We reserve the right to refuse service to anyone at any time for any reason.
Your content (excluding payment data) may be transferred unencrypted over networks and modified to fit technical requirements. Credit card information is always encrypted during transmission.
You agree not to duplicate, sell, or exploit any part of the Service without our written permission.
Headings in this agreement are for convenience only and do not affect interpretation.
3. Information accuracy
We aim to provide accurate, up-to-date content, but we do not guarantee it. Information on this site is general in nature and should not be relied on without consulting more reliable sources. Use is at your own risk.
Historical information is provided for reference and may not reflect current conditions.
4. Modifications to the service and prices
We may change product prices or discontinue the Service at any time without notice. We are not liable for any changes, suspensions, or discontinuation of the Service.
5. Products or services
Some products may be available exclusively online.
We do our best to display product images and colours accurately, but we can’t guarantee how they appear on your screen.
We reserve the right to limit product sales by region or quantity, and to change or discontinue products at any time.
We do not guarantee that products will meet your expectations, and we do not offer refunds or exchanges unless required by law.
6. Billing and account information
We may refuse or cancel orders at our discretion, including where orders are placed under the same account, credit card, or address. If your order is changed or cancelled, we may attempt to contact you.
You agree to keep your account, billing, and shipping details current and accurate to ensure successful transactions and communications.
7. Optional tools
We may provide access to third-party tools “as is” without warranties or control. Use them at your own risk.
We may add new tools or features in the future, and these will also be subject to these Terms.
8. Third-party links
Some content or services may link to third-party websites. We are not responsible for their content, products, or services, and we disclaim all liability for any harm caused by third-party interactions. Please review their terms and policies before engaging.
9. User comments and submissions
If you submit feedback, ideas, or other content to us (solicited or unsolicited), you agree we may use it without restriction or obligation to compensate or respond.
You agree not to submit content that is unlawful, offensive, or infringes third-party rights. You are solely responsible for any content you submit.
10. Personal information
Your submission of personal information is governed by our Privacy Policy:
View Privacy Policy
11. Errors and omissions
Occasionally there may be errors or omissions relating to product descriptions, pricing, shipping, or availability. We reserve the right to correct such errors and cancel affected orders without prior notice.
12. Prohibited uses
You agree not to use our site or its content:
- For any unlawful purpose
- To violate any laws or regulations
- To infringe on intellectual property rights
- To harass, harm, or discriminate against others
- To transmit malware or malicious code
- To collect or track personal data
- To engage in spamming, scraping, or similar activity
- To interfere with website security or functionality
Violation of these terms may result in termination of your access.
13. Disclaimer of warranties; limitation of liability
We do not guarantee that the Service will be uninterrupted, error-free, or secure.
Products and services are provided “as is” without warranties of any kind, express or implied.
We are not liable for any direct, indirect, or consequential damages arising from use of the Service or products, including but not limited to lost profits or data, even if advised of the possibility.
In jurisdictions that do not allow limitations on liability, our liability is limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify and hold TradingGrapes and its affiliates harmless from any claims, including legal fees, arising from your breach of these Terms or your violation of any law or third-party rights.
15. Severability
If any part of these Terms is deemed unenforceable, that portion will be severed, and the remainder will remain in effect.
16. Termination
These Terms remain in effect unless and until terminated by you or us.
We may terminate your access at any time without notice if you breach these Terms. You remain responsible for any outstanding obligations at the time of termination.
17. Entire agreement
These Terms, along with any policies or rules posted by us, constitute the full agreement between you and TradingGrapes regarding use of the Service and supersede any prior agreements.
18. Governing law
These Terms are governed by the laws of Australia.
19. Changes to terms
You can always find the latest version of our Terms of Service on this page.
We may update these Terms at any time, and your continued use of the site means you accept those updates.
Questions?
If you have any questions about this policy, please contact us at hello@tradinggrapes.com.